Archives: FAQs Archives

Common attacks on phone systems are:

• DDoS attacks to lock down the system
• Toll-fraud for financial gain (stealing your minutes)
• Eavesdropping to compromise important business information

Learn More:

• Secure Voice Communications
• VoIP Security: Are You at Risk of a Cyber Attack?
• Cyber Security: Don’t Forget About The Phone On Your Desk

A service level agreement (SLA) of 99.99% availability is a commitment that we make to keep your services up and running with absolute minimal downtime. Telecom Metric Inc.’s cloud platform is engineered to meet the highest standards for delivering SaaS and IaaS service globally. It’s built on the highest IT performance hardware and includes full redundancy throughout the entire infrastructure. With 9 datacentres across Canada, Telecom Metric can provide service level agreements tailored to your business requirements with failover time between servers within 5 minutes.

Learn More:

• Cloud PBX
• Mobile Workforce
• Establish Your Work From Home Strategy With Cloud-Based VoIP

With a secure VoIP solution from Telecom Metric you can take advantage of our free desktop softphone applications for the PC or Mac. These applications have all of the functionality of any desk phone and more.

Alternatively, you can access your complete communications suite from your web browser.

Both of these options come standard for every user in your organization and are free to download and access.

Learn More:

• Mobile Workforce
• Softphones: What Are They? Do They Replace My Existing Phone?
• 3 Ways To Work At Home with Unified Communications

A cloud-based PBX empowers your business with a myriad of capabilities and advantages:

• Cut costs and improve efficiency by centralizing various call functions for multiple locations such as ring groups and queues.
• Manage your IP phones and softphones, as well as deploy new firmware with our easy-to-use secure management console.
• Using softphones, you can take your desk phone anywhere. Make, receive, and transfer calls with your mobile device or desktop even if your out of the office!
• Collaborate face-to-face in real-time with colleagues by using our integrated video conferencing solution.
• Redundancy, automatic backups, and built-in failover measures ensure that your data is always safe and accessible.

Learn More:

• Cloud PBX
• Mobile Workforce
• Establish Your Work From Home Strategy With Cloud-Based VoIP

With a secure VoIP solution from Telecom Metric you can take advantage of our free desktop softphone applications for the PC or Mac. These applications have all of the functionality of any desk phone and more!

Alternatively, you can access your complete communications suite from your web browser.

Both of these options come standard for every user in your organization and are free to download and access.

Learn More:

• App & CRM Integration
• Video & Audio Conferencing
• Softphones: What Are They? Do They Replace My Existing Phone?