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Most phone providers offer so called ‘endpoint protection’ where they encrypt the physical hardware such as your PBX system and desk phones. With Toll-fraud however, hackers use the outgoing SIP trunk network to reroute phone calls to take advantage of your minutes. This is often not monitored by your phone provider but by the owner of the SIP trunk, such as Bell and Broadsoft, and they charge you for those minutes.

TMI leverages it’s own independent nationwide SIP provider. Therefore we are able to set automatic thresholds to monitor your outbound calling. If you reach 20% of your average spending our technicians will check whether the outbound calls are suspicious in order to avoid toll-fraud. Most often calls to abnormal destinations cause unexpected costs when the phone is being hacked. Our technicians will also inform you when 80% of your normal maximum spending is reached. This assures that you never pay too much while we make sure that no one else uses your network.

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Telecom Metric can unify your video conferencing with your VoIP solution. We offer an integrated video conference service that comes standard for every user. This solution uses WebRTC to allow you to conference right from your browser with no additional software to download. You can also join video conferences from your mobile phone. If you already have a video conferencing solution for your business that’s OK too. Many different software packages integrate with Telecom Metrics hosted solution.

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Telecom Metric offers integrated video conferencing that is easy to use from anywhere. The built-in functionality enables businesses to save time and money by hosting virtual meetings whilst enjoying the benefits of face-to-face communication. You can even place video calls from your mobile device or tablet.

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Just like any other device connected to the internet, phones can be exploited by cybercriminals for financial gain. When a phone solution is not properly implemented, hackers can take advantage of vulnerabilities to launch an attack that can:

  • Compromise valuable business data and customer information
  • Commit extortion and fraud
  • Eavesdrop during private direct and boardroom conference calls

Telecom Metric Inc. actively monitors all layers of network traffic to prevent intruders from unauthorized access, DDoS attacks, Toll-fraud, and other common vulnerabilities.

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Telecom Metric Inc. is a 100% Canadian owned and operated voice communication company focused on cybersecurity. We specialize in secure voice communication and offer end-to-end voice protection, maximum flexibility and scalability, full Canadian privacy law compliance, 24/7/365 support, and the best long-term value. With 9 geographically distributed and redundant environments across the country offering automatic backups & built-in failover, we keep your data safe, secure, and accessible.

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