Blog

The latest news and updates on secure VoIP communications.

With so many Canadian businesses transitioning into remote work for employees due to the onset of the Covid-19 pandemic in early 2020, virtual communication platforms have become the primary solution for organizations. These organizations, who are most likely already using Microsoft 365, are now choosing Microsoft Teams as their solution because of its convenience and all-in-one integration capabilities.

Read More…

In the era of increased need for remote accessibility and social distancing due to the Covid-19 pandemic, virtual communication platforms have boomed. The need for reliable, internet-based collaboration tools grew, expanding the market from already remote-style workplaces to nearly every industry and business sector, now including traditionally in-office settings such as medical facilities, education, government, and financial organizations. These organizations, who are most likely already using Microsoft 365, are now searching how they can integrate Microsoft Teams with their current telephone systems.

Read More…

The number of Canadian businesses and organizations that are getting rid of their traditional desktop phones in favour of cloud-based and Voice over Internet Protocol (VoIP) services is growing every day. Research shows that it is also more financially feasible for organizations to run all of their communications through one interface that makes data more accessible and faster to their employees and clients. Read More…

In times of uncertainty, there is one certainty you can count on – and that’s the need to maintain business continuity. Your customers expect it. At the same time, you need to care for the safety and well-being of your employees and contact center agents. Fortunately, these two requirements are not mutually exclusive — this is where a work at home program bridges the gap. Working from home, or remote working is now at an unprecedented high with the Covid-19 global outbreak. Moving with speed is imperative. At the same time, it’s essential to address several critical areas upfront. To help you get set-up as quickly as possible we’ve provided 3 sample avenues that everyone should explore. Read More…

Thousands of employees across the globe are connecting remotely to their place of employment with the recent outbreak of the COVID-19 Coronavirus. Businesses with traditional phone services are left scrambling to find a work from home or remote working solution and are not equipped with remote software capabilities such as softphones and built-in video conferencing solutions leading them to spend extra money on multiple separate and individual stand-alone solutions. Read More…