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Cybersecurity has been labeled a top priority by chief information officers following frequent criminal activity targeting business operations. A recent release by the FBI states that just shy of a million complaints were received by their Internet Crime department with potential losses valued at around $6.9 billion. Additionally, Statistics Canada reported that one in five businesses were impacted by cybersecurity incidents in 2021. Over one third of these attacks were reported to have no clear motive. In accordance with the escalating nature of these events it is beneficial to turn the focus towards a particularly important field of cybersecurity—this being telecommunication. The intricate, ever-evolving, nature of this industry makes achieving the primary goal of sound telecommunication security very difficult. Any experienced IT team knows this is no walk in the park, yet in today’s day and age it is essential. A breach can mean lost time, lost resources, lost profit, jeopardized customers and a deteriorated reputation. Just to keep you updated, here are some of the most common telecommunication security threats currently, along with how to deal with them:
The constantly evolving landscape of telecommunications poses a rigorous security challenge for businesses to overcome. Cloud VoIP private branch exchange (PBX) exhibits vulnerabilities which can be taken advantage of, leading to businesses seeking a high-end, robust, security system. These vulnerabilities will also highlight the importance of cybersecurity user education.
The Canadian Government has recently begun their efforts to obtain authorization to regulate security practices among telecommunication and other industries such as finance, transportation, and energy. Bill C-26, “an act respecting cybersecurity”, was tabled on June 14, 2022, and introduces the Critical Cyber Systems Protection Act (CCSPA) to supplement Canadian telecommunication security regulations. So far, this bill has only completed its first reading in the House of Commons, and must pass through the rest of the legislative process to constitute law. It looks favorable that the bill will soon make this transition to become a law. If it does it will authorize the Canadian Government to take the steps they deem necessary to ensure a high quality of security in these “vital” services.
The number of Canadian businesses and organizations that are getting rid of their traditional desktop phones in favour of cloud-based and Voice over Internet Protocol (VoIP) services is growing every day. Research shows that it is also more financially feasible for organizations to run all of their communications through one interface that makes data more accessible and faster to their employees and clients.
Cyber crime operations in telecommunications are now among the multi-million dollar businesses thriving in 2020. Cyber criminals are able to blitz telecommunication infrastructure and pilfer precious pieces of data with ease. Attacks are becoming extremely sophisticated and at the same time very discreet. At times, they are only detectable once the damage has been done.