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Telecom Metric Inc. uses best-in-class practices to strengthen an organization’s communication security. We use a next-generation solution that has the ability to curtail expenses and increase efficiency, all while protecting yourself from unwanted attacks, intruders, and data breaches! Leveraging Telecom Metric Inc’s cloud or on-prem, solution, you are guaranteed to enjoy secure communications.

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Since modern voice communication is all about taking full advantage of the information available to help streamline processes and improve the overall customer service, emphasis should be placed on making sure the data used is safe and compliant with the latest federal and provincial government legislations. Telecom Metric Inc. promises the highest level of VoIP security, covering industry specific requirements with the least risk to an organization’s operations. It takes research and development to build an encrypted end-to end phone solution. TMI differentiates itself by offering a secure, fully redundant and 100% Canadian solution. We actively monitor all layers of network traffic to prevent intruders from unauthorized access, DoS attacks and Toll-fraud.

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Telecom Metric’s secure VoIP solution lets you answer all lines or choose just a few of your business’ most critical lines like your main number, your call centre, or support lines anywhere you go. With a securely hosted VoIP solution by Telecom Metric, you can make use of simple call forwarding rules, find-me-follow-me options, mobile and desktop softphones, and remote call-centre management.

You can even keep your existing solution and add on a mobile VoIP office, enabling workers that to work from home or on the road on occasion or regularly.

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Enforcing strict security policies for every user on your network and keeping each device’s firmware up-to-date is vital to the security of your data. Devices should have the ability to be updated at anytime from a single location, ensuring each device has the latest firmware and protection.

Telecom Metric actively monitors all layers of network traffic to prevent intruders from unauthorized access, DoS & DDoS attacks, Toll-fraud, and other common vulnerabilities. Secure SIP, SRTP encryption, VLAN segmentation, and MPLS Routing are just a few of the ways we protect your business’ sensitive voice data.

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Once your voice data is transferred outside of Canada, it becomes subject to the laws of the country where the data is stored. For instance, if you send voice data to the U.S. with an American provider (or cloud hosting provider), the voice data would then be subject to U.S. law, and law enforcement agents in the U.S. could gain access to search this data held by American service providers such as backups and voicemail.

If you are using or thinking about switching to a hosted voice solution you have to remember that your organization remains accountable for the information and where it traverses the internet. Canadian telecom companies who use Canadian cloud providers have the best knowledge of the country’s privacy laws, so they’re in the best position to securely store and transfer data for public and private companies.

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