Archives: FAQs Archives

Telecom Metric offers an extensive list of available integrations including Microsoft Office 365, Salesforce, Zoho, and more! A more extensive list can be found on our website here. If your software isn’t listed, you can easily integrate it yourself or ask us for help creating a custom strategic solution.

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If you don’t see the integration you use on our site, please contact Telecom Metric at 1.888.643.8395 or info@telecommetric.com to learn if we can create a custom CRM integration for your business.

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Telecom Metric Inc’s unified communications solution sets itself apart with its easy management and administration functionality. With the web-based interface, server-side CRM integration with your preferred applications is easier than ever. The following list includes, but is not limited to, the supported applications that can be integrated with the our interface:

  • Office 365
  • Microsoft Outlook
  • TAPI
  • Salesforce
  • Microsoft Dynamics
  • Microsoft Exchange 2013 / LDAP / ODBC
  • Google Contacts
  • Zendesk
  • Freshdesk
  • Datev
  • Hotel Module
  • Fidelio Certified
  • Mitel Compatible
  • Multiline TAPI

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SIP (Session Initiation Protocol) uses virtual phone lines that enable users to make and receive phone calls over the internet to anyone in the world with a phone number. Telecom Metric recommends choosing a strong partner that will help walk you through the implementation process and support you as the needs of your business change over time.

TM uses the SRTP protocol to provide media encryption and message authentication for both the phones network as well as trunking. This protects our clients from replay (man-in-the-middle) and eavesdropping attacks. If you have additional questions about how SIP might work for you, we’re happy to help.

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Telecom Metric offers SIP connectivity specially designed for Microst 365 business voice through Teams. Use Teams to place calls, collaborate with colleagues and customers, share documents and more.

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