Category: Cloud Communications

The latest news and updates on secure VoIP communications.

In the ever-evolving landscape of business communication, the quest for seamless and efficient solutions has been a driving force behind the evolution of various platforms. From the early days of traditional telephone systems to the rise of email and instant messaging, businesses have continually sought tools that facilitate effective communication and collaboration. However, the demands of the modern workplace have propelled the adoption of unified communication solutions to the forefront, where Microsoft Teams has emerged as a standout player.

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Microsoft Teams is one of the more superior video conferencing platforms available. It offers team-based communication via instant messaging, audio calls, and video conferencing. Its user-friendly design and plethora of additional features enables individuals to communicate more efficiently—which translates to improved productivity. Ultimately, Microsoft Teams is focused on boosting collaboration while reducing clutter in the workspace. However, with such a large quantity of both simple and advanced features, unless you’re a veteran with Microsoft Teams, it is likely that some may go unnoticed. Thus, we will go over the primary features, along with some of the lesser-known features, to highlight what Microsoft Teams has to offer.

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Cybersecurity has been labeled a top priority by chief information officers following frequent criminal activity targeting business operations. A recent release by the FBI states that just shy of a million complaints were received by their Internet Crime department with potential losses valued at around $6.9 billion. Additionally, Statistics Canada reported that one in five businesses were impacted by cybersecurity incidents in 2021. Over one third of these attacks were reported to have no clear motive. In accordance with the escalating nature of these events it is beneficial to turn the focus towards a particularly important field of cybersecurity—this being telecommunication. The intricate, ever-evolving, nature of this industry makes achieving the primary goal of sound telecommunication security very difficult. Any experienced IT team knows this is no walk in the park, yet in today’s day and age it is essential. A breach can mean lost time, lost resources, lost profit, jeopardized customers and a deteriorated reputation. Just to keep you updated, here are some of the most common telecommunication security threats currently, along with how to deal with them:

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The cloud environment has always been tricky for customers to navigate. Deciding which service provider is right for your business can be a daunting task. It is much more simple to understand whether or not a provider is reputable if you know what criteria to look for. Nowadays, high quality customer support, alongside security, is what separates the top-tier cloud VoIP providers from the rest. As such, here are some key principles of customer support which you should look for when searching for a cloud VoIP provider:

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In recent years, many businesses have realized the benefits of operating in a fully remote workplace, or a hybrid setting, and have decided to make the transition away from working exclusively in-office. In fact, specialists claim that around 40 percent of jobs in Canada can be worked from home. Of the businesses who choose to migrate to the remote workspace it is important to understand their reliance on unified communications as a service (UCaaS).

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