Realize the potential of MS Teams phone/calling capabilities with Direct Routing
Let us test the security of your current phones and win you over!
Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
Telecom Metric provides the security solutions you need to optimize your voice network’s cybersecurity, keeping your voice and data safe.
We take voice security to the next level!
Have concerns about the security of our current phone system?
Let us assess your current setup and see how we can help keep your phone data private, secure, and redundant.
We are there to make sure you are getting the most from our services.
communications.
Identifying vulnerabilities and ways in which attackers could exploit them is one of the greatest insights you can get to improve your phone security. Telecom Metric’s security experts think outside of the box to find weaknesses others overlook, and are continuously learning new ways to evade controls in modern networks. We simulate real-world attacks on your networks, PBX applications, IP phones, and employees and then show you what it will take to strengthen it.
Telecom Metric’s platform captures and reports on a substantial breadth of call data that can provide in-depth metrics on who’s calling, when they call, and what their experience is like. It’s like Google Analytics for your phone. Recognizing the complex needs of clients as well as the resources needed to address them isn’t easy. It takes data and analysis to create evidence. Once you know who is calling, for what resources, and at what times, decision-making becomes easier.
Telecom Metric offers VoIP apps for Android and iOS which allow you to take your office extension with you anywhere. With a modern and intuitive user-interface, Telecom Metric’s integrated softphone applications offer a full range of Unified Communications features including presence, chat, conferencing, and more.
Answer calls to your office phone extension via your mobile device and transfer to colleagues without asking customers to call another number. Slash your company’s mobile phone costs, increase productivity, and make sure you never miss a call again!
Video and audio conferencing has become an essential part of daily business communications. Whether it’s to catch up with a team member who is travelling or to give a sales presentation, no one can argue that it’s a means of communicating that has become a part of the norm. Telecom Metric’s integrated video and audio conferencing is easy to use and enables businesses to save time and money by hosting virtual meetings with the optional benefits of face-to-face communication. Video and audio conferences can be easily launched through the web client with a few mouse-clicks and can be used for a wide variety of everyday communication needs to boost productivity and efficiency.
Telecom Metric helps businesses and organizations enhance their communications with a built-in Interactive Voice Response system (IVR). IVR technology allows businesses to supply callers with around the clock information without the need of a human receptionist or agent. This allows for cost savings and improvements in customer satisfaction. Having an auto-attendant in a phone system is a very useful and cost-effective feature for a business, as it replaces / helps the human operator by automating and simplifying the incoming phone call procedure.
Customer Relationship Management (CRM) platforms are a vital tool for businesses to keep track of their interactions with prospects and customers. CRM, ERP, and accounting system integrations allow you to connect your business phone system and exchange data between multiple platforms with a simple click. Your agents can easily keep track of customer interactions, ensuring that records are always up to date for real-time access to contact details and information. Integrate to MS Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Zendesk, and more! If your CRM software is not included in our list of applications, you can easily integrate it yourself or ask us for help.
Telecom Metric’s Unified Communications solution sets itself apart with its easy management dashboard. Plug-in an IP Phone or Gateway to your network and Telecom Metric can automatically configure them, saving you countless hours of configuration time and removing the learning curve. Connect a SIP trunk within minutes, including end-to-end support from TM. You can manage your IP Phones from within the management console and deploy new firmware on many phones with a few mouse clicks. Guaranteed interop with supported IP Phones gives you peace of mind when updating your phones. Phones and apps can be easily be deployed, whilst software updates are automatic, eliminating help desk calls from end users.
Modernize your business phone system by moving it to the cloud. Keep multiple locations and teams connected and productive by putting voice, messaging, meetings, and video on any device. Eliminate the need for heavy IT infrastructure and outdated traditional PBX systems. Alleviate stress and save time and money as you enjoy the convenience of the cloud. Eliminate the worry about customers or clients having access to personal cellphones setting up personalized call-flows. Your automated attendant can direct callers to the right person simply by selecting a prompt option and ring straight to the location or device.
Unlike other vendors where voicemail is an added feature, Telecom Metric offers a voicemail box for each extension. A voicemail box can have a different language than the default system prompt language, allowing you to have a truly multilingual solution where each extension can have a different prompt language.
When you receive a voicemail, in addition to the message waiting indicator on the phone, Telecom Metric’s solution can also send an email notification to the extension’s user. This email could contain only the notification, but it may also contain a link to a secured recording or as an attached .WAV file.
Telecom Metric can help your business simplify and secure the entire faxing process. Stop purchasing new, expensive, and unsecure fax equipment. Use your existing desktop, tablet, mobile device to send and receive e-faxes. All of your faxes are managed in one place, so it’s easy to keep up with everything. Use a secure portal accessed through any authorized browser enabled device, or simply send and receive faxes via your existing email. The transition to Telecom Metric’s eFax is seamless. You’ll keep all of your current information including your fax number and your fax service will never be disrupted during the process.
Telecom Metric’s secure 3CX solutions take your business to the next level. We keep your communications secure & private, improve collaboration, boost productivity, increase mobility and enhance your customer’s overall experience.
No need to hire outside security experts or purchase costly add-ons or extras. Telecom Metric does it all for you with a one-stop, all-inclusive, and affordable 3CX business phone solution.
Enable the power of Office 365 by using Teams collaboration to light up the missing link of voice calling. Microsoft 365 Business Voice is an all-in-one communication solution delivered inside Microsoft Teams that works wherever you do, on computers, smartphones and desk phones. Telecom Metric connects your small and medium size business to the feature-rich cloud-based phone system as well as online and audio meetings in Microsoft Office 365. Using the combined power of Telecom Metric’s voice connectivity with Microsoft Teams, all businesses can now centralize their communications into a single interface and unify their communications.
One of our VoIP business solution specialists will be happy to contact you for a quick call at your convenience to learn more about Telecom Metric’s secure communication solutions.
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