Realize the potential of MS Teams phone/calling capabilities with Direct Routing
Let us test the security of your current phones and win you over!
Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
Telecom Metric provides the security solutions you need to optimize your voice network’s cybersecurity, keeping your voice and data safe.
We take voice security to the next level!
Have concerns about the security of our current phone system?
Let us assess your current setup and see how we can help keep your phone data private, secure, and redundant.
We are there to make sure you are getting the most from our services.
Telecom Metric’s secure 3CX solutions take your business to the next level. We keep your communications secure & private, improve collaboration, boost productivity, increase mobility and enhance your customer’s overall experience.
No need to hire outside security experts or purchase costly add-ons or extras. Telecom Metric does it all for you with a one-stop, all-inclusive, and affordable 3CX business phone solution.
We secure voice and conference calls with authenticated, end-to-end encryption.
We actively monitor all layers of network traffic to prevent vulnerabilities.
We keep your voice data compliant with all Federal & Provincial privacy laws.
9 redundant environments offering automatic backups & built-in failover, your data is always safe.
We protect access to your account and devices with advanced security protocols.
We regularly assess our voice network and provide detailed reports on vulnerabilities, patches, security protocols.
We provide your small business with the most advanced and secure hardware.
We can set you up with an encrypted and fully digital fax solution.
Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about security, management, or installation.
With 3CX, deployment of your PBX is straightforward and flexible. You can choose to run 3CX in the cloud (in your cloud account) or on-premise and keep complete control of your data.
When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security has been exclusively developed to protect your PBX system from attacks.
By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.
With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.
You can easily manage your IP Phones and softphones, as well as deploy new firmware with only a few mouse clicks. TM gives you peace of mind with an easy-to-setup, easy-to-manage, powerful and secure management console to save your business time and money.
When plain old voice communication just isn’t enough, TM’s integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are.
The ability to view the status of other colleagues “Presence” is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Customize your status and prevent disturbances.
The digital receptionist feature allows you to answer phone calls automatically and present callers with a menu of options. Organize calls from your customers with customizable virtual departments, and unique messages for inside or outside business hours.
With softphones, you can manage your calls from your mobile device or desktop and make, receive and transfer calls via the office phone system even while out of the office. Using a headset, you can even use the client as a full desk phone replacement.
Launch calls directly from your CRM software. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call duration allows you to generate insightful reports on customer and agent activities.
Centralize various call functions for multiple locations. Common functions, such as contacting sales or support teams can be set up in a specific ring group. Such programming can create cost savings and improved efficiency, ultimately leading to better customer care.
Eliminate the need for employees to be tied to a physical phone. Inbound faxes are converted to PDF and forwarded to users via email. Likewise, voicemails are converted to sound files and forwarded via email and can be accessed remotely.
With the 3CX PRO and Enterprise editions you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s call center technology. Call center features include reporting and real-time statistics, queue strategies, CRM integration, API to develop your own integrations, and live chat & talk.