FOCUS ON YOUR BUSINESS WITH PEACE OF MIND

3CX Desk Phone

Telecom Metric’s secure 3CX solutions take your business to the next level. We keep your communications secure & private, improve collaboration, boost productivity, increase mobility and enhance your customer’s overall experience.

No need to hire outside security experts or purchase costly add-ons or extras. Telecom Metric does it all for you with a one-stop, all-inclusive, and affordable 3CX business phone solution.

See for yourself!

TM SECURITY FEATURES BUILT FOR 3CX

Encrypted Traffic

We secure voice and conference calls with authenticated, end-to-end encryption.

Active Monitoring

We actively monitor all layers of network traffic to prevent vulnerabilities.

Privacy Law Compliance

We keep your voice data compliant with all Federal & Provincial privacy laws.

Redundancy & Failover

9 redundant environments offering automatic backups & built-in failover, your data is always safe.

Credential Protection

We protect access to your account and devices with advanced security protocols.

Regular Security Assessments

We regularly assess our voice network and provide detailed reports on vulnerabilities, patches, security protocols.

Secure Hardware

We provide your small business with the most advanced and secure hardware.

Secure FoIP (Fax over IP)

We can set you up with an encrypted and fully digital fax solution.

Easy Installation & Management

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about security, management, or installation.

Installation & Configuration is straightforward with 3CX:

  • Pre-configured templates for easy integration with TMI’s SIP Trunking.
  • Plug & Play Interoperability of IP Phones and gateways for automatic configuration.
  • Avoid interop issues with 3CX tested IP Phones.
  • Advanced security features including automatic updates and global IP blacklist.
  • Deploy in the Cloud or on-premise on Windows, Linux, MiniPC or Raspberry Pi!

Through the modern, intuitive management console you can:

  • Create, edit and delete extensions and DIDs.
  • Upgrade IP Phone firmware.
  • Reprovision & reboot IP Phones remotely.
  • Import or delete all contacts at once.
  • Perform server-side CRM integrations.

Deploy On-premise or in the Cloud: The Choice is Yours

With 3CX, deployment of your PBX is straightforward and flexible. You can choose to run 3CX in the cloud (in your cloud account) or on-premise and keep complete control of your data.

Cloud Deployment

  • Use the PBX Express tool to deploy your Cloud PBX, in minutes.
  • Select from a range of mainstream cloud providers or let Telecom Metric host your solution.
  • Get your free Standard license now, or purchase a PRO or Enterprise license.

On-premise Deployment

  • Deploy on an existing Windows or Linux machine.
  • Deploy on a MiniPC Appliance or Raspberry Pi!
  • Virtualize and segregate on Hyper-V, VMware or KVM.

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security has been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration
  • Automatic detection & blacklisting of SIP Attack tools
  • Global IP Blacklist automatically updated for participating PBXs
  • Traffic to 3CX apps is encrypted via the 3CX Tunnel
  • Voice traffic is encrypted via SRTP
  • Automatic generation and management of SSL certs
  • Revolutionary VoIP Security with A+ rating from SSL lab
  • Automatic Failover for instant backup
  • Encryption between browser and the website ensured via HTTPS
  • Limit access to 3CX management console based on IP
Secured padlock

Slash Costs

By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by up to 80%
  • Make free interoffice calls and branch calls
  • Use SIP trunks to reduce outbound call charges
  • Reduce travel expenses with integrated web conferencing
  • Eliminate 800 number phone bills with WebRTC integration
Calculator and bag of money

APPS & FEATURES

With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphones for Windows and Mac, WebRTC softphone and clientless web conferencing you are guaranteed to be kept in the loop. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.

Easy Management Single Pane of Glass

You can easily manage your IP Phones and softphones, as well as deploy new firmware with only a few mouse clicks. TM gives you peace of mind with an easy-to-setup, easy-to-manage, powerful and secure management console to save your business time and money.

Integrated Voice and Video Conferencing

When plain old voice communication just isn’t enough, TM’s integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are.

See The Presence of Your Colleagues

The ability to view the status of other colleagues “Presence” is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Customize your status and prevent disturbances.

Auto Attendant / Digital Receptionist

The digital receptionist feature allows you to answer phone calls automatically and present callers with a menu of options. Organize calls from your customers with customizable virtual departments, and unique messages for inside or outside business hours.

Powerful, Easy to Use Softphones

With softphones, you can manage your calls from your mobile device or desktop and make, receive and transfer calls via the office phone system even while out of the office. Using a headset, you can even use the client as a full desk phone replacement.

Integrate With Your Current CRM & Software

Launch calls directly from your CRM software. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call duration allows you to generate insightful reports on customer and agent activities.

Connect All Your Locations With One System

Centralize various call functions for multiple locations. Common functions, such as contacting sales or support teams can be set up in a specific ring group. Such programming can create cost savings and improved efficiency, ultimately leading to better customer care.

Fax & Voicemail to Email: Access Anywhere

Eliminate the need for employees to be tied to a physical phone. Inbound faxes are converted to PDF and forwarded to users via email. Likewise, voicemails are converted to sound files and forwarded via email and can be accessed remotely.

Next Generation Call Center Features

With the 3CX PRO and Enterprise editions you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s call center technology. Call center features include reporting and real-time statistics, queue strategies, CRM integration, API to develop your own integrations, and live chat & talk.

START A CONVERSATION

One of our solution specialists will be happy to contact you for a quick call at your convenience to learn more about Telecom Metric’s secure communication solutions.




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