We help many businesses achieve success with our innovative voice security solutions.

Loyalist Township

Municipal authorities significantly impact economic growth, public safety, and residents’ daily lives. These organizations face challenges such as outdated technology, limited resources, and the need for secure and reliable systems. They often struggle with IT-related issues that affect their operations and ability to serve their communities. As a result, they are vulnerable to cyber-attacks and data breaches, leading to costly downtime and the loss of valuable information. Loyalist Township, a central eastern Ontario municipality, faced a significant challenge in modernizing its telephony infrastructure. Telecom Metric Inc. (TMI) tailored a solution for Loyalist Township that addressed their security concerns, increased efficiency, and reduced costs. The solution leveraged the power of modern cloud technology with Microsoft Teams Direct Routing and was designed to co-exist with the township’s on-site paging system.

CMHA Ottawa

Canadian Mental Health Association (CMHA) is a national organization that helps those recovering from mental illness and promotes mental health. It is a not-for-profit organization aiming to reimagine the future of mental health. The non-profit healthcare sector in Canada is dealing with an unprecedented number of issues. In the face of the global pandemic and people working from home, institutes are now working on cutting costs and maximizing operating efficiencies. CMHA Ottawa was using an outdated phone system, which was costly to maintain and difficult to scale. Telecom Metric Inc. helped them leverage their existing, Non-profit Microsoft Licensing to enable Teams Direct Routing as a cost-effective telephony solution.

An Ontario Municipality

This municipality found their existing form of workplace communication to be incompetent when seeking to enable employees to work remotely, from any location. Employees were confined to work from the office because this is where the tools of communication, such as the analog office desk phone, were accessible. This municipality was interested in modernizing their workplace communication and, due to their existing licenses, preferred a solution integrated with Microsoft Teams. This municipality had a variety of unique requests and criteria which needed to be fulfilled. Find out how Telecom Metric tailored a unique proposal for this municipality in order to provide the most secure, flexible, and capable solution.

Peer Support of South East Ontario

Peer Support approached Telecom Metric after a series of toll fraud attacks that had cost them thousands of dollars. Their phone system was vulnerable and hackers were able to access the outdated system and make fraudulent long distance calls with their account. Throughout the telecom industry, the total losses from toll-fraud are estimated to be $10 billion dollars annually. This number has only increased in recent years with the adoption of VoIP that when left unprotected can make it easy to gain access remotely. With growing concerns and added expenses, learn how Telecom Metric was able to provide a secure solution.

An Ontario Public School Board

This Ontario public school board educates more than 19,000 students at the elementary and secondary level in 57 schools and 8 education centres in their district that covers a geographic area of 7,719 square Kilometres. The School Board was looking to upgrade their current network infrastructure across all offices and schools with their telephones being one of the priorities. With each location using a completely different and aging phone system, the school board identified key issues that needed to be addressed and resolved. Learn how Telecom Metric was able to do this.

An Ontario Community Health Centre

The PBX at this local ontario community health centre (CHC) was at end of life, they could not expand to accommodate growth and experienced intermittent signs of hardware failure. Because the CHC’s telephone service is mission critical, a team was assembled to secure funding and a committee was formed to evaluate new telephone technologies and issued a Request For Proposal from qualified vendors. Learn about some of the constraints the CHC had, and how Telecom Metric were able to provide a solution.

Westoba Credit Union

Westoba Credit Union wanted to offer each of their clients banking with confidence and a greater peace of mind. Westoba, privacy and security are taken very seriously – nothing is more important than protecting their client’s personal and financial information. Learn how Telecom Metric was able to provide Westoba with a customized solution to fit their needs.

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