Realize the potential of MS Teams phone/calling capabilities with Direct Routing
Let us test the security of your current phones and win you over!
Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
Telecom Metric provides the security solutions you need to optimize your voice network’s cybersecurity, keeping your voice and data safe.
We take voice security to the next level!
Have concerns about the security of our current phone system?
Let us assess your current setup and see how we can help keep your phone data private, secure, and redundant.
We are there to make sure you are getting the most from our services.
Customer Relationship Management (CRM) platforms are a vital tool for businesses to keep track of their interactions with prospects and customers. CRM, ERP, and accounting system integrations allow you to connect your business phone system and exchange data between multiple platforms with a simple click. Your agents can easily keep track of customer interactions, ensuring that records are always up to date for real-time access to contact details and information. Integrate to MS Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Zendesk, and more! If your CRM software is not included in our list of applications, you can easily integrate it yourself or ask us for help.
You can connect any of the following CRM systems to your PBX server-side. What does this mean? The CRM and the PBX can be integrated by the administrator; no plugins or manual configuration is required for any of the users.
For CRM systems not in the list above, you need to download plugins and configure the integration from our app in Windows. CRM integration for Microsoft Outlook and Microsoft Office 365 is included with any standard licence.
One of our solution specialists will be happy to contact you for a quick call at your convenience to learn more about Telecom Metric’s secure communication solutions.