Solutions for
APP & CRM INTEGRATION

A true unified communications platform starts with a VoIP platform that can connect you with the software you already use.

CONNECT YOUR VOICE COMMUNICATIONS WITH ALL OF THE TOOLS YOU ALREADY USE.

App & CRM Integration

Customer Relationship Management (CRM) platforms are a vital tool for businesses to keep track of their interactions with prospects and customers. CRM, ERP, and accounting system integrations allow you to connect your business phone system and exchange data between multiple platforms with a simple click. Your agents can easily keep track of customer interactions, ensuring that records are always up to date for real-time access to contact details and information. Integrate to MS Exchange, Salesforce, Microsoft Dynamics, Microsoft Outlook, Office 365, Zendesk, and more! If your CRM software is not included in our list of applications, you can easily integrate it yourself or ask us for help.

App & CRM Integration

See for yourself!

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Secure Connections
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Always Available
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Plug and Play
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Cost Savings

Connect Your CRM – Server Side

You can connect any of the following CRM systems to your PBX server-side. What does this mean? The CRM and the PBX can be integrated by the administrator; no plugins or manual configuration is required for any of the users.

  • 1C (Russian)
  • amoCRM
  • Bitrix24
  • ConnectWise
  • EveryoneAPI
  • Freshdesk
  • Freshsales
  • Microsoft Dynamics 365
  • Nutshell
  • Salesforce
  • Vtiger
  • Zendesk
  • Zoho

CRM Integration Through Plugins

For CRM systems not in the list above, you need to download plugins and configure the integration from our app in Windows. CRM integration for Microsoft Outlook and Microsoft Office 365 is included with any standard licence.

  • EBP
  • Datev
  • Google Contacts
  • MS Exchange
  • Microsoft Outlook
  • Microsoft Office 365

Users of other CRMs can create their own custom integrations with our powerful API.

START A CONVERSATION

One of our solution specialists will be happy to contact you for a quick call at your convenience to learn more about Telecom Metric’s secure communication solutions.





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