FAQ: Working From Home

Yes! There are multiple options to use Telecom Metric's VoIP services at home. Some of these include:

  1. Desktop softphones - Built for both Windows and Mac.
  2. Mobile softphones - Built for Android and iOS.
  3. Browser based web clients.
  4. Set up your desk phone at home (may require reconfiguring).

Learn More:

Telecom Metric's secure VoIP solution lets you answer all lines or choose just a few of your business' most critical lines like your main number, your call centre, or support lines anywhere you go. With a securely hosted VoIP solution by Telecom Metric, you can make use of simple call forwarding rules, find-me-follow-me options, mobile and desktop softphones, and remote call-centre management.

You can even keep your existing solution and add on a mobile VoIP office, enabling workers that to work from home or on the road on occasion or regularly.

Learn More:

It is definitely possible to plug in an IP phone at home. You will need a free port on your modem or router or use a Wi-Fi enabled phone. You may also require power supplies as many office phones receive their power via Power over Ethernet (PoE).

Another option that may be more convenient would be to use a desktop or mobile softphone. You will still have all of the functionality of a desk phone without the physical hardware.

Learn More:

With a secure VoIP solution from Telecom Metric you can take advantage of our free desktop softphone applications for the PC or Mac. These applications have all of the functionality of any desk phone and more.

Alternatively, you can access your complete communications suite from your web browser.

Both of these options come standard for every user in your organization and are free to download and access.

Learn More:

With a secure VoIP solution from Telecom Metric you can take advantage of our free mobile softphone apps for both Android and iOS. These apps have all of the functionality of any desk phone and more. This option comes standard for every user in your organization and the apps are free to download.

Learn More:

Telecom Metric offers integrated video conferencing that is easy to use from anywhere. The built-in functionality enables businesses to save time and money by hosting virtual meetings whilst enjoying the benefits of face-to-face communication. You can even place video calls from your mobile device or tablet.

Learn More:

Telecom Metric can unify your video conferencing with your VoIP solution. We offer an integrated video conference service that comes standard for every user. This solution uses WebRTC to allow you to conference right from your browser with no additional software to download. You can also join video conferences from your mobile phone.

If you already have a video conferencing solution for your business that's OK too. Many different software packages integrate with Telecom Metric's hosted solution.

Learn More:

Not with VoIP. "Voice over Internet Protocol" is exactly that; voice communications over the internet. You can connect, collaborate, and operate your business communications remotely with a high speed internet connection.

Learn More:

Telecom Metric offers SIP connectivity specially designed for Microsoft 365 Business Voice through Teams. Use Teams to place calls, collaborate with colleagues and customers, share documents and more.

Learn More:

It is recommended that you have a high speed internet connection such as fibre, cable, or DSL for best sound quality. The lowest dedicated recommended bandwidth for VoIP to make or receive a call is 1Mbps.

Learn More:

START A CONVERSATION

One of our VoIP business solution specialists will be happy to contact you for a quick call at your convenience to learn more about Telecom Metric’s secure communication solutions.





By submitting your information, you agree that Telecom Metric may contact you regarding relevant content, products, and special offers. You also agree to Telecom Metric's Privacy Policy.