Category: VoIP Features

The latest news and updates on secure VoIP communications.

The unique features associated with cloud-based VoIP have made it the most popular solution for workplace communication. We’ve compiled a list of these features and the main reasons why the majority of Canadian businesses have decided to rely on cloud VoIP. Additional insight will be provided into the comparison between cloud hosted PBX and onsite PBX. In the end, the hope is to convey the understanding that using the cloud is required for businesses to remain competitive. The plethora of benefits the cloud offers puts enterprises at a disadvantage to choose the alternate, legacy, communication option.

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Over recent years the professional Canadian work environment has evolved drastically. Advancements in technology have enabled certain jobs to be completed remotely. Various models of work now exist and are sought out by prospective workers. This entails job positions consisting of entirely remote hours, entirely in-office hours, or some combination of the two, often labeled ‘hybrid’. The idea is that for many jobs, it is no longer necessary to commute to the office in order to access information required to complete tasks. Due to the capabilities of cloud hosted infrastructure, files, data, and collaborative projects can be accessed over the internet from any device and from any location. This understanding of work, which doesn’t rely on the physical office, is being considered the new ‘normal’.

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Hearing an echo? Experiencing choppy voice? While VoIP is an innovative system of telephony, voice quality issues including “VoIP echo” can sometimes occur. Read More…

A Voice over Internet Protocol (or VoIP) phone can bring a lot of incredible advances to your business. VoIP capabilities are miles ahead of standard landline telephony, and only continue to improve with new innovations. Want to get the most from your business phone? Check out these three state-of-the-art VoIP integrations that are well worth the upgrade! Read More…

Are you feeling hesitant to migrate your legacy fax system over to IP? A lot of business owners fear that upgrading will be a hassle, and so their offices remain in the 90s. Read More…