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Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
Telecom Metric provides the security solutions you need to optimize your voice network’s cybersecurity, keeping your voice and data safe.
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The Canadian government has declared that 911 as we know it will soon go through a significant digital transformation for VoIP users. Due to the plethora of features which voice over internet protocol (VoIP) already has to offer, it is already a popular communication tool among Canadian businesses. The moving of emergency communications from analog to internet based is yet another reason why VoIP is considered so essential. This new technology has been coined “Next Generation 911”, or “NG911” for short. As of March 1st, 2022 all telecommunication providers have been directed to update their networks to prepare for Next Generation 911.
The constantly evolving landscape of telecommunications poses a rigorous security challenge for businesses to overcome. Cloud VoIP private branch exchange (PBX) exhibits vulnerabilities which can be taken advantage of, leading to businesses seeking a high-end, robust, security system. These vulnerabilities will also highlight the importance of cybersecurity user education.
Due to the complex nature of establishing secure workplace communications, there are many areas where vulnerabilities may arise. It is through unifying your workplace communication solution by choosing a single, competent, cloud VoIP provider that these vulnerabilities can be patched and eliminated. Thus, the importance of unifying your cloud VoIP solution will be brought to light.
The unique features associated with cloud-based VoIP have made it the most popular solution for workplace communication. We’ve compiled a list of these features and the main reasons why the majority of Canadian businesses have decided to rely on cloud VoIP. Additional insight will be provided into the comparison between cloud hosted PBX and onsite PBX. In the end, the hope is to convey the understanding that using the cloud is required for businesses to remain competitive. The plethora of benefits the cloud offers puts enterprises at a disadvantage to choose the alternate, legacy, communication option.
The pandemic accelerated the modernization of the workplace with the widespread introduction of remote work, and the development of mediums, or technology, which make this possible. The general desire to permanently establish workplace flexibility has remained prominent. Through direct routing, Microsoft Teams calling over the cloud can satisfy this demand.