Category: Privacy & Compliance

The latest news and updates on secure VoIP communications.

In today’s interconnected world, where remote work and digital collaboration are the norm, guaranteeing telephony system security and compliance has gone to the top of the organizational priority list. As businesses increasingly rely on distant communication platforms such as Microsoft Teams to facilitate collaboration, the need to have strong security measures cannot be stressed. Microsoft Teams Direct Routing is an amazing telephone solution that smoothly integrates with Microsoft Teams’ collaborative capabilities while focusing on security and compliance. Throughout this blog, we will delve into the critical importance of security and compliance in telephony, examine the advanced features of Microsoft Teams Direct Routing designed to enhance security, address compliance considerations, and provide actionable best practices to establish and maintain a secure telephony environment. Read More…
As the owner or manager of a Canadian-based business, it can often be challenging to understand and determine the best policies and processes for your business, especially with the vast and varying array of information regarding best practices and industry standards coming from international publishers. Read More…
With so many Canadian businesses transitioning into remote work for employees due to the onset of the Covid-19 pandemic in early 2020, virtual communication platforms have become the primary solution for organizations. These organizations, who are most likely already using Microsoft 365, are now choosing Microsoft Teams as their solution because of its convenience and all-in-one integration capabilities. Read More…

The number of Canadian businesses and organizations that are getting rid of their traditional desktop phones in favour of cloud-based and Voice over Internet Protocol (VoIP) services is growing every day. Research shows that it is also more financially feasible for organizations to run all of their communications through one interface that makes data more accessible and faster to their employees and clients. Read More…

Many Canadian companies want to transition to the cloud for voice communications, yet worry about data access and privacy. Both public and private sector organizations must follow government laws affecting the storage and transmission of personal information, even when it comes to VoIP services. Read More…