Archives: FAQs Archives

Telecom Metric takes care of all hardware replacements, repairs, and warranty issues for you. In fact, we procure and supply all of the necessary hardware, software, licenses, maintenance, and warranties for your VoIP solution.

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Traditional voice systems were notoriously difficult to hack into. Attackers would have to gain access to proprietary systems from very few available entrance points to compromise them. Physical presence would usually be necessary either from within the telco’s central office or from within the cable closets of an enterprise to eavesdrop on voice conversations or to commit Toll-fraud or other harmful actions.

With the introduction of VoIP technology, companies can take advantage of the infrastructure of IP packet networks and take their phone system to new heights! At the same time, it opens up voice networks to the same inherent security risks that IP packet networks have. As a leader in the Enterprise Virtual Datacentre environment, Telecom Metric specializes in turnkey solutions that help companies of all sizes effectively and efficiently transition to a secure & private cloud-based infrastructure.

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It is definitely possible to plug in an IP phone at home. You will need a free port on your modem or router or use a Wi-Fi enabled phone. You may also require power supplies as many office phones receive their power via Power over Ethernet (PoE).

Another option that may be more convenient would be to use a desktop or mobile softphone. You will still have all of the functionality of a desk phone without the physical hardware.

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With a secure VoIP solution from Telecom Metric you can take advantage of our free mobile softphone apps for both Android and iOS. These apps have all of the functionality of any desk phone and more! This option comes standard for every user in your organization and the apps are free to download.

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By phone, live chat, or via email, we’re always here to help you with your needs. Our friendly and experienced support technicians can help you configure any of your services, anytime. We’ll ensure your service is running, your questions are answered, and that you’re getting the most from our services.

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