Realize the potential of MS Teams phone/calling capabilities with Direct Routing
Let us test the security of your current phones and win you over!
Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
Telecom Metric provides the security solutions you need to optimize your voice network’s cybersecurity, keeping your voice and data safe.
We take voice security to the next level!
Have concerns about the security of our current phone system?
Let us assess your current setup and see how we can help keep your phone data private, secure, and redundant.
We are there to make sure you are getting the most from our services.
communications.
Telecom Metric manages a fully backed up & redundant environment with built-in failover on all levels of the network:
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Using Telecom Metric’s web client or a softphone, users are able to send chat messages to any colleague’s extension.
With a secure VoIP solution from Telecom Metric you can take advantage of our free mobile softphone apps for both Android and iOS. These apps have all of the functionality of any desk phone and more. This option comes standard for every user in your organization and the apps are free to download.
Not at all! Telecom Metric offers advanced call centre features for maximum productivity and enhanced customer service. Make sales, offer support, resolve issues and build customer relationships using the latest in unified communications and call center technology. Using call reports, call centre agents are able to obtain information from the queue at any time (e.g. wait times, caller info etc.) while callers at the other end will be notified every 60 on their position in the queue.
Telecom Metric’s networking solution is run from 9 geographically distributed and redundant infrastructure environments across the country with automatic backups & built-in failover. The primary cloud PBX server is mirrored at all times with another server that is hosted in a second Data Center for geo-redundancy purposes. Upon failure of the primary server, the secondary server immediately takes over, replacing the primary server. The failover or bounce back time between Server 1 and Server 2 is 5 minutes.
