FAQ Category: Working From Home Archives

With a secure VoIP solution from Telecom Metric you can take advantage of our free mobile softphone apps for both Android and iOS. These apps have all of the functionality of any desk phone and more. This option comes standard for every user in your organization and the apps are free to download.

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With a secure VoIP solution from Telecom Metric you can take advantage of our free desktop softphone applications for the PC or Mac. These applications have all of the functionality of any desk phone and more.

Alternatively, you can access your complete communications suite from your web browser.

Both of these options come standard for every user in your organization and are free to download and access.

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It is definitely possible to plug in an IP phone at home. You will need a free port on your modem or router or use a Wi-Fi enabled phone. You may also require power supplies as many office phones receive their power via Power over Ethernet (PoE).

Another option that may be more convenient would be to use a desktop or mobile softphone. You will still have all of the functionality of a desk phone without the physical hardware.

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Telecom Metric’s secure VoIP solution lets you answer all lines or choose just a few of your business’ most critical lines like your main number, your call centre, or support lines anywhere you go. With a securely hosted VoIP solution by Telecom Metric, you can make use of simple call forwarding rules, find-me-follow-me options, mobile and desktop softphones, and remote call-centre management.

You can even keep your existing solution and add on a mobile VoIP office, enabling workers that to work from home or on the road on occasion or regularly.

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Yes! There are multiple options to use Telecom Metric’s VoIP services at home. Some of these include:

  1. Desktop softphones – Built for both Windows and Mac.
  2. Mobile softphones – Built for Android and iOS.
  3. Browser based web clients.
  4. Set up your desk phone at home (may require reconfiguring).

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