Category: Reliability

Cybersecurity has been labeled a top priority by chief information officers following frequent criminal activity targeting business operations. A recent release by the FBI states that just shy of a million complaints were received by their Internet Crime department with potential losses valued at around $6.9 billion. Additionally, Statistics Canada reported that one in five businesses were impacted by cybersecurity incidents in 2021. Over one third of these attacks were reported to have no clear motive. In accordance with the escalating nature of these events it is beneficial to turn the focus towards a particularly important field of cybersecurity—this being telecommunication. The intricate, ever-evolving, nature of this industry makes achieving the primary goal of sound telecommunication security very difficult. Any experienced IT team knows this is no walk in the park, yet in today’s day and age it is essential. A breach can mean lost time, lost resources, lost profit, jeopardized customers and a deteriorated reputation. Just to keep you updated, here are some of the most common telecommunication security threats currently, along with how to deal with them:

The cloud environment has always been tricky for customers to navigate. Deciding which service provider is right for your business can be a daunting task. It is much more simple to understand whether or not a provider is reputable if you know what criteria to look for. Nowadays, high quality customer support, alongside security, is what separates the top-tier cloud VoIP providers from the rest. As such, here are some key principles of customer support which you should look for when searching for a cloud VoIP provider:

Despite our increasing progression into the digital world, phones still serve as the cornerstone of any organization. Steadfast, simple and hospitable phone service is essential to maintaining customer relationships. Read More…

Technology has considerably changed the business landscape in recent years. The telephone has undergone a complete shift in its design and capability. VoIP or Voiceover Internet Protocol has transformed the modern telephone, but is it a more reliable option than the slightly outmoded yet highly trusted landline system? Read More…

If you are still using your Nortel system, you are long overdue for an upgrade. Updating your system means your company will be entering the new, advanced world of telephone technology. The future is now, and it is innovative! Read More…