What kind of support does Telecom Metric offer? We understand that troubleshooting phone problems can be a daunting task when you have to consider networking issues, phone equipment, connections, ATA configurations, dialing plans, as well as problems occurring on the internet. Telecom Metric is here to help. We provide 24/7/365 support by a team of dedicated Tier 1, Tier 2, and Tier 3 engineers that are ready for any issue that may occur, so you can focus on your business and not your phone system. Learn More: Managed Telephony Support