Am I able to view analytics and reporting data for my service? What types of reports can I view?

With Telecom Metric, you can easily create, maintain, and distribute custom reports that monitor the ongoing performance of your business phone solution. If building custom reports isn’t your thing, we’re here to help. We have a team of developers that can extract and analyze your data for you. Using real-time analytics, over 50+ comprehensive reports can be created at any time including:

  • Extension Statistic reports
  • Call Cost by Extension Group reports
  • Ring Group Statistics reports
  • Call Distribution reports
  • Queue Performance Overview reports
  • and many more!

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