Tag: work at home

The latest news and updates on secure VoIP communications.

The number of Canadian businesses and organizations that are getting rid of their traditional desktop phones in favour of cloud-based and Voice over Internet Protocol (VoIP) services is growing every day. Research shows that it is also more financially feasible for organizations to run all of their communications through one interface that makes data more accessible and faster to their employees and clients. Read More…

In times of uncertainty, there is one certainty you can count on – and that’s the need to maintain business continuity. Your customers expect it. At the same time, you need to care for the safety and well-being of your employees and contact center agents. Fortunately, these two requirements are not mutually exclusive — this is where a work at home program bridges the gap. Working from home, or remote working is now at an unprecedented high with the Covid-19 global outbreak. Moving with speed is imperative. At the same time, it’s essential to address several critical areas upfront. To help you get set-up as quickly as possible we’ve provided 3 sample avenues that everyone should explore. Read More…