Tag: work at home

The latest news and updates on secure VoIP communications.

The Future of Telephony – Trends and Technologies to Watch

Cloud Communications
Since its inception, telephony has been a pillar of human communication, affecting how we connect and interact with one another. From Alexander Graham Bell’s creation of the telephone to the contemporary era of digital communication, telephony has seen significant transformations. Initially, telephony was limited to landline systems, in which conversations were conveyed via physical wires, revolutionizing long-distance communication, and linking people across huge distances. Read More…

5 Ways that MS Teams Could Change Canadian Healthcare

Industry Solutions
Even well prior to the beginning of the COVID-19 Pandemic, healthcare administrators have been overwhelmed with patients due to hospitals, clinics, and even large facilities all around Canada (and Ontario) suffering from budgetary cutbacks on a regular basis. To add to this, an aging population and worldwide pandemic have certainly made sure that the workload increased with these cutbacks. Read More…

Don’t Overlook Data Sovereignty and Data Privacy With Cloud Based VoIP

Privacy & Compliance

The number of Canadian businesses and organizations that are getting rid of their traditional desktop phones in favour of cloud-based and Voice over Internet Protocol (VoIP) services is growing every day. Research shows that it is also more financially feasible for organizations to run all of their communications through one interface that makes data more accessible and faster to their employees and clients. Read More…

3 Ways To Work At Home with Unified Communications

Cloud Communications

In times of uncertainty, there is one certainty you can count on – and that’s the need to maintain business continuity. Your customers expect it. At the same time, you need to care for the safety and well-being of your employees and contact center agents. Fortunately, these two requirements are not mutually exclusive — this is where a work at home program bridges the gap. Working from home, or remote working is now at an unprecedented high with the Covid-19 global outbreak. Moving with speed is imperative. At the same time, it’s essential to address several critical areas upfront. To help you get set-up as quickly as possible we’ve provided 3 sample avenues that everyone should explore. Read More…