Tag: VoIP

The latest news and updates on secure VoIP communications.

In times of uncertainty, there is one certainty you can count on – and that’s the need to maintain business continuity. Your customers expect it. At the same time, you need to care for the safety and well-being of your employees and contact center agents. Fortunately, these two requirements are not mutually exclusive — this is where a work at home program bridges the gap. Working from home, or remote working is now at an unprecedented high with the Covid-19 global outbreak. Moving with speed is imperative. At the same time, it’s essential to address several critical areas upfront. To help you get set-up as quickly as possible we’ve provided 3 sample avenues that everyone should explore. Read More…

Many Canadian companies want to transition to the cloud for voice communications, yet worry about data access and privacy. Both public and private sector organizations must follow government laws affecting the storage and transmission of personal information, even when it comes to VoIP services. Read More…

Cyber crime operations in telecommunications are now among the multi-million dollar businesses thriving in 2020. Cyber criminals are able to blitz telecommunication infrastructure and pilfer precious pieces of data with ease. Attacks are becoming extremely sophisticated and at the same time very discreet. At times, they are only detectable once the damage has been done. Read More…

Businesses no longer operate on a nine-to-five basis. The Internet has sparked a demand for 24/7 accessibility. Client interaction and client support happen more instantaneously than ever before. This powerful continuity strategy requires an equally powerful backup plan. Is your tech up to the task?Read More…

Education is constantly evolving to serve students better. In just the past decade, technology has dramatically transformed learning environments and given new freedoms to educators and students alike.

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