What is Unified Communications? Unified Communications is the ongoing process of bringing together vendors, technologies, applications, processes, and users. It is the integration of all separate communications components into a homogeneous, efficient, productive user experience. For example, Telecom Metric can combine your business phone solution with email, audio/video conferencing, IM chat, social media, your smartphone, and much more! Learn More: App & CRM Integration 3 Ways To Work At Home with Unified Communications Mobile Workforce