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Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
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communications.
The cloud environment has always been tricky for customers to navigate. Deciding which service provider is right for your business can be a daunting task. It is much more simple to understand whether or not a provider is reputable if you know what criteria to look for. Nowadays, high quality customer support, alongside security, is what separates the top-tier cloud VoIP providers from the rest. As such, here are some key principles of customer support which you should look for when searching for a cloud VoIP provider:
In recent years, many businesses have realized the benefits of operating in a fully remote workplace, or a hybrid setting, and have decided to make the transition away from working exclusively in-office. In fact, specialists claim that around 40 percent of jobs in Canada can be worked from home. Of the businesses who choose to migrate to the remote workspace it is important to understand their reliance on unified communications as a service (UCaaS).
The constantly evolving landscape of telecommunications poses a rigorous security challenge for businesses to overcome. Cloud VoIP private branch exchange (PBX) exhibits vulnerabilities which can be taken advantage of, leading to businesses seeking a high-end, robust, security system. These vulnerabilities will also highlight the importance of cybersecurity user education.
Due to the complex nature of establishing secure workplace communications, there are many areas where vulnerabilities may arise. It is through unifying your workplace communication solution by choosing a single, competent, cloud VoIP provider that these vulnerabilities can be patched and eliminated. Thus, the importance of unifying your cloud VoIP solution will be brought to light.