Tag: Security

The latest news and updates on secure VoIP communications.

Unified Communications (UC) is becoming essential in today’s world, where seamless communication is key to thriving in a dispersed workforce. Across Canada, organizations grapple with the challenges of connecting teams spread across cities, provinces, and even remote locations. UC offers a solution by integrating tools like voice, video conferencing, messaging, and more into a single, user-friendly platform, allowing teams to collaborate effortlessly.

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Unified Communications as a Service (UCaaS) has become a cornerstone for Canadian businesses, offering seamless communication, enhanced collaboration, and the flexibility required in today’s hybrid work environments. With so many providers on the market, however, choosing the right one can feel daunting. The stakes are high—your UCaaS provider will influence how your team collaborates, connects with clients, and handles sensitive information. To help you make the best decision, here’s what to consider when selecting a UCaaS provider, along with insights into the latest trends shaping this essential service.

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The world of telephony and unified communications (UC) is undergoing a massive transformation, and 2025 is set to be a year of innovation and opportunity. With hybrid work becoming the norm, Canadian businesses need advanced communication tools that enable seamless collaboration while ensuring robust security. From AI integration to the impact of 5G, and a deeper focus on platforms like Microsoft Teams, let’s explore the key trends that are shaping the future of UC and telephony.

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Since its inception, telephony has been a pillar of human communication, affecting how we connect and interact with one another. From Alexander Graham Bell’s creation of the telephone to the contemporary era of digital communication, telephony has seen significant transformations. Initially, telephony was limited to landline systems, in which conversations were conveyed via physical wires, revolutionizing long-distance communication, and linking people across huge distances. Read More…

The cloud environment has always been tricky for customers to navigate. Deciding which service provider is right for your business can be a daunting task. It is much more simple to understand whether or not a provider is reputable if you know what criteria to look for. Nowadays, high quality customer support, alongside security, is what separates the top-tier cloud VoIP providers from the rest. As such, here are some key principles of customer support which you should look for when searching for a cloud VoIP provider:

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