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Whether you use a hosted IP phone service or an onsite PBX system, protecting your voice network is just as important as protecting your data network.
Telecom Metric provides the security solutions you need to optimize your voice network’s cybersecurity, keeping your voice and data safe.
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communications.
Microsoft Teams has become the backbone of modern business communication—especially in the era of hybrid and remote work. With over 300 million monthly active users, it’s no longer just a messaging app; it’s the digital hub for meetings, file sharing, collaboration—and critically, VoIP calls. As organizations embrace Teams for internal and external voice communications, they also inherit new security vulnerabilities. Think eavesdropping on confidential calls, data leakage during meetings, or bad actors gaining access to sensitive environments.Read More…
Is your current phone system helping your team work smarter—or holding them back? As the business world evolves, so too must the tools we rely on to communicate, collaborate, and connect with customers. From hybrid workforces and virtual teams to increased client expectations for instant service, the way we talk—literally—has changed. Many companies are now facing a fork in the road: stick with their reliable, hardware-based Traditional PBX (Private Branch Exchange) systems or move forward with flexible, cloud-based communication platforms like Microsoft Teams Calling.Read More…
Unified Communications (UC) is becoming essential in today’s world, where seamless communication is key to thriving in a dispersed workforce. Across Canada, organizations grapple with the challenges of connecting teams spread across cities, provinces, and even remote locations. UC offers a solution by integrating tools like voice, video conferencing, messaging, and more into a single, user-friendly platform, allowing teams to collaborate effortlessly.
Unified Communications as a Service (UCaaS) has become a cornerstone for Canadian businesses, offering seamless communication, enhanced collaboration, and the flexibility required in today’s hybrid work environments. With so many providers on the market, however, choosing the right one can feel daunting. The stakes are high—your UCaaS provider will influence how your team collaborates, connects with clients, and handles sensitive information. To help you make the best decision, here’s what to consider when selecting a UCaaS provider, along with insights into the latest trends shaping this essential service.
The world of telephony and unified communications (UC) is undergoing a massive transformation, and 2025 is set to be a year of innovation and opportunity. With hybrid work becoming the norm, Canadian businesses need advanced communication tools that enable seamless collaboration while ensuring robust security. From AI integration to the impact of 5G, and a deeper focus on platforms like Microsoft Teams, let’s explore the key trends that are shaping the future of UC and telephony.
