Tag: Reliability

The latest news and updates on secure VoIP communications.

Zero Trust Telephony: Building a Secure Voice Platform

Security

Voice communication has permanently escaped the confines of the office. Employees now make and receive calls, access voicemail, and join conferences from their homes, airports, and even coffee shops—using laptops, smartphones, and personal devices. Unified Communications as a Service (UCaaS) and Communication Platforms as a Service (CPaaS) have dissolved the traditional corporate perimeter, leaving voice traffic to traverse public networks and unmanaged devices. The once-reliable “castle-and-moat” model no longer applies because the castle walls have crumbled. The voice perimeter is dead.

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The Hidden Costs of a Poorly Managed UCaaS Migration

Reliability
Unified Communications as a Service (UCaaS) promises to revolutionize collaboration—combining voice, video, chat, and conferencing into one platform that empowers hybrid workforces. The value proposition sounds irresistible: improved flexibility, streamlined communication, and predictable pricing.
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Choosing the Right UCaaS Provider

Cloud Communications

Unified Communications as a Service (UCaaS) has become a cornerstone for Canadian businesses, offering seamless communication, enhanced collaboration, and the flexibility required in today’s hybrid work environments. With so many providers on the market, however, choosing the right one can feel daunting. The stakes are high—your UCaaS provider will influence how your team collaborates, connects with clients, and handles sensitive information. To help you make the best decision, here’s what to consider when selecting a UCaaS provider, along with insights into the latest trends shaping this essential service.

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Telephony and Unified Communication Trends to Watch in 2025

Cloud Communications

The world of telephony and unified communications (UC) is undergoing a massive transformation, and 2025 is set to be a year of innovation and opportunity. With hybrid work becoming the norm, Canadian businesses need advanced communication tools that enable seamless collaboration while ensuring robust security. From AI integration to the impact of 5G, and a deeper focus on platforms like Microsoft Teams, let’s explore the key trends that are shaping the future of UC and telephony.

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The Future of Telephony – Trends and Technologies to Watch

Cloud Communications
Since its inception, telephony has been a pillar of human communication, affecting how we connect and interact with one another. From Alexander Graham Bell’s creation of the telephone to the contemporary era of digital communication, telephony has seen significant transformations. Initially, telephony was limited to landline systems, in which conversations were conveyed via physical wires, revolutionizing long-distance communication, and linking people across huge distances. Read More…