Tag: Direct routing

The latest news and updates on secure VoIP communications.

The unique features associated with cloud-based VoIP have made it the most popular solution for workplace communication. We’ve compiled a list of these features and the main reasons why the majority of Canadian businesses have decided to rely on cloud VoIP. Additional insight will be provided into the comparison between cloud hosted PBX and onsite PBX. In the end, the hope is to convey the understanding that using the cloud is required for businesses to remain competitive. The plethora of benefits the cloud offers puts enterprises at a disadvantage to choose the alternate, legacy, communication option.

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The pandemic accelerated the modernization of the workplace with the widespread introduction of remote work, and the development of mediums, or technology, which make this possible.  The general desire to permanently establish workplace flexibility has remained prominent. Through direct routing, Microsoft Teams calling over the cloud can satisfy this demand.

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The Canadian Government has recently begun their efforts to obtain authorization to regulate security practices among telecommunication and other industries such as finance, transportation, and energy. Bill C-26, “an act respecting cybersecurity”, was tabled on June 14, 2022, and introduces the Critical Cyber Systems Protection Act (CCSPA) to supplement Canadian telecommunication security regulations. So far, this bill has only completed its first reading in the House of Commons, and must pass through the rest of the legislative process to constitute law. It looks favorable that the bill will soon make this transition to become a law. If it does it will authorize the Canadian Government to take the steps they deem necessary to ensure a high quality of security in these “vital” services.

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Although many businesses and organizations have returned to their original in-person practices the frontier has still been expanded for the capability of individuals to undertake work outside of the confinements of the office. This is more prevalent than is commonly thought. It is beneficial for businesses and organizations to fully realize the opportunities which arise from enabling employees to work remotely which includes moving to Microsoft Teams.Read More…

Even well prior to the beginning of the COVID-19 Pandemic, healthcare administrators have been overwhelmed with patients due to hospitals, clinics, and even large facilities all around Canada (and Ontario) suffering from budgetary cutbacks on a regular basis. To add to this, an aging population and worldwide pandemic have certainly made sure that the workload increased with these cutbacks. Read More…