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Microsoft Teams has become the backbone of modern business communication—especially in the era of hybrid and remote work. With over 300 million monthly active users, it’s no longer just a messaging app; it’s the digital hub for meetings, file sharing, collaboration—and critically, VoIP calls. As organizations embrace Teams for internal and external voice communications, they also inherit new security vulnerabilities. Think eavesdropping on confidential calls, data leakage during meetings, or bad actors gaining access to sensitive environments.Read More…
Unified Communications (UC) is becoming essential in today’s world, where seamless communication is key to thriving in a dispersed workforce. Across Canada, organizations grapple with the challenges of connecting teams spread across cities, provinces, and even remote locations. UC offers a solution by integrating tools like voice, video conferencing, messaging, and more into a single, user-friendly platform, allowing teams to collaborate effortlessly.
The world of telephony and unified communications (UC) is undergoing a massive transformation, and 2025 is set to be a year of innovation and opportunity. With hybrid work becoming the norm, Canadian businesses need advanced communication tools that enable seamless collaboration while ensuring robust security. From AI integration to the impact of 5G, and a deeper focus on platforms like Microsoft Teams, let’s explore the key trends that are shaping the future of UC and telephony.
The Canadian Government has recently begun their efforts to obtain authorization to regulate security practices among telecommunication and other industries such as finance, transportation, and energy. Bill C-26, “an act respecting cybersecurity”, was tabled on June 14, 2022, and introduces the Critical Cyber Systems Protection Act (CCSPA) to supplement Canadian telecommunication security regulations. So far, this bill has only completed its first reading in the House of Commons, and must pass through the rest of the legislative process to constitute law. It looks favorable that the bill will soon make this transition to become a law. If it does it will authorize the Canadian Government to take the steps they deem necessary to ensure a high quality of security in these “vital” services.
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