Category: Cloud Communications

The latest news and updates on secure VoIP communications.

The cloud environment has always been tricky for customers to navigate. Deciding which service provider is right for your business can be a daunting task. It is much more simple to understand whether or not a provider is reputable if you know what criteria to look for. Nowadays, high quality customer support, alongside security, is what separates the top-tier cloud VoIP providers from the rest. As such, here are some key principles of customer support which you should look for when searching for a cloud VoIP provider:

Read More…

In recent years, many businesses have realized the benefits of operating in a fully remote workplace, or a hybrid setting, and have decided to make the transition away from working exclusively in-office. In fact, specialists claim that around 40 percent of jobs in Canada can be worked from home. Of the businesses who choose to migrate to the remote workspace it is important to understand their reliance on unified communications as a service (UCaaS).

Read More…

Due to the complex nature of establishing secure workplace communications, there are many areas where vulnerabilities may arise. It is through unifying your workplace communication solution by choosing a single, competent, cloud VoIP provider that these vulnerabilities can be patched and eliminated. Thus, the importance of unifying your cloud VoIP solution will be brought to light.

Read More…

Although many businesses and organizations have returned to their original in-person practices the frontier has still been expanded for the capability of individuals to undertake work outside of the confinements of the office. This is more prevalent than is commonly thought. It is beneficial for businesses and organizations to fully realize the opportunities which arise from enabling employees to work remotely which includes moving to Microsoft Teams.Read More…

At this year’s Annual ECNO (the Educational Computing Network of Ontario) Conference, Telecom Metric Inc (TMI)’s Loan Duong took the time to speak about the strengths, challenges, and opportunities facing education-based organizations as the demand for higher-quality, lower-cost solutions increases. Read More…