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The latest news and updates on secure VoIP communications.

Since its inception, telephony has been a pillar of human communication, affecting how we connect and interact with one another. From Alexander Graham Bell’s creation of the telephone to the contemporary era of digital communication, telephony has seen significant transformations. Initially, telephony was limited to landline systems, in which conversations were conveyed via physical wires, revolutionizing long-distance communication, and linking people across huge distances. Read More…
In today’s interconnected world, where remote work and digital collaboration are the norm, guaranteeing telephony system security and compliance has gone to the top of the organizational priority list. As businesses increasingly rely on distant communication platforms such as Microsoft Teams to facilitate collaboration, the need to have strong security measures cannot be stressed. Microsoft Teams Direct Routing is an amazing telephone solution that smoothly integrates with Microsoft Teams’ collaborative capabilities while focusing on security and compliance. Throughout this blog, we will delve into the critical importance of security and compliance in telephony, examine the advanced features of Microsoft Teams Direct Routing designed to enhance security, address compliance considerations, and provide actionable best practices to establish and maintain a secure telephony environment. Read More…

In the ever-evolving landscape of business communication, the quest for seamless and efficient solutions has been a driving force behind the evolution of various platforms. From the early days of traditional telephone systems to the rise of email and instant messaging, businesses have continually sought tools that facilitate effective communication and collaboration. However, the demands of the modern workplace have propelled the adoption of unified communication solutions to the forefront, where Microsoft Teams has emerged as a standout player.

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Municipal authorities significantly impact economic growth, public safety, and residents’ daily lives. These organizations face challenges such as outdated technology, limited resources, and the need for secure and reliable systems. They often struggle with IT-related issues that affect their operations and ability to serve their communities. As a result, they are vulnerable to cyber-attacks and data breaches, leading to costly downtime and the loss of valuable information. Loyalist Township, a central eastern Ontario municipality, faced a significant challenge in modernizing its telephony infrastructure. Telecom Metric Inc. (TMI) tailored a solution for Loyalist Township that addressed their security concerns, increased efficiency, and reduced costs. The solution leveraged the power of modern cloud technology with Microsoft Teams Direct Routing and was designed to co-exist with the township’s on-site paging system. Read More…

Microsoft Teams is one of the more superior video conferencing platforms available. It offers team-based communication via instant messaging, audio calls, and video conferencing. Its user-friendly design and plethora of additional features enables individuals to communicate more efficiently—which translates to improved productivity. Ultimately, Microsoft Teams is focused on boosting collaboration while reducing clutter in the workspace. However, with such a large quantity of both simple and advanced features, unless you’re a veteran with Microsoft Teams, it is likely that some may go unnoticed. Thus, we will go over the primary features, along with some of the lesser-known features, to highlight what Microsoft Teams has to offer.

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