Many people overlook the security threats associated with their business phone system. Whether you use a hosted IP phone service or an onsite VoIP system, protecting your voice network is just as important as protecting your data network.


Business Desk Phone

Telecom Metric’s secure VoIP solutions take your business to the next level. We keep your communications secure & private, improve collaboration, boost productivity, increase mobility and enhance your customer’s overall experience.

No need to hire outside security experts or purchase costly add-ons or extras. Telecom Metric does it all for you with a one-stop, all-inclusive, and affordable business phone solution.

See for yourself!


Encrypted Traffic

We secure, voice and conference calls with authenticated, end-to-end encryption.

Active Monitoring

We actively monitor all layers of network traffic to prevent vulnerabilities.

Privacy Law Compliance

We keep your voice data compliant with all Federal & Provincial privacy laws.

Redundancy & Failover

9 redundant environments offering automatic backups & built-in failover, your data is always safe.

Credential Protection

We protect access to your account and devices with advanced security protocols.

Regular Security Assessments

We regularly assess our voice network and provide detailed reports on vulnerabilities, patches, security protocols.

Secure Hardware

We provide your small business with the most advanced and secure hardware.

Secure FoIP (Fax over IP)

We can set you up with an encrypted and fully digital fax solution.


Easy Management Single Pane of Glass

You can easily manage your IP Phones and softphones, as well as deploy new firmware with only a few mouse clicks. TM gives you peace of mind with an easy-to-setup, easy-to-manage, powerful and secure management console to save your business time and money.

Integrated Voice and Video Conferencing

When plain old voice communication just isn’t enough, TM’s integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are.

See The Presence of Your Colleagues

The ability to view the status of other colleagues “Presence” is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Customize your status and prevent disturbances.

Auto Attendant / Digital Receptionist

The digital receptionist feature allows you to answer phone calls automatically and present callers with a menu of options. Organize calls from your customers with customizable virtual departments, and unique messages for inside or outside business hours.

Powerful, Easy to Use Softphones

With softphones, you can manage your calls from your mobile device or desktop and make, receive and transfer calls via the office phone system even while out of the office. Using a headset, you can even use the client as a full desk phone replacement.

Integrate With Your Current CRM & Software

Launch calls directly from your CRM software. Inbound calls are matched to customers based on the caller ID and logged in your CRM system. Accurate call duration allows you to generate insightful reports on customer and agent activities.

Connect All Your Locations With One System

Centralize various call functions for multiple locations. Common functions, such as contacting sales or support teams can be set up in a specific ring group. Such programming can create cost savings and improved efficiency, ultimately leading to better customer care.

Fax & Voicemail to Email: Access Anywhere

Eliminate the need for employees to be tied to a physical phone. Inbound faxes are converted to PDF and forwarded to users via email. Likewise, voicemails are converted to sound files and forwarded via email and can be accessed remotely.

True E911 Solutions

To provide customers who require a more advanced 911 setup, TM offers a unique solution. Regular VoIP 911 solutions require you to connect to a 3rd party to verify your location first, TM can offer direct access to your local emergency call center saving crucial time in the case of an emergency.


One of our solution specialists will be happy to contact you for a quick call at your convenience to learn more about Telecom Metric’s secure communication solutions.

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