CASE STUDY: CMHA Ottawa Leverages Non Profit Microsoft Licensing to Use Teams as Their Phone System

Canadian Mental Health Association (CMHA) is a national organization that helps those recovering from mental illness and promotes mental health. It is a not-for-profit organization aiming to reimagine the future of mental health. The non-profit healthcare sector in Canada is dealing with an unprecedented number of issues. In the face of the global pandemic and people working from home, institutes are now working on cutting costs and maximizing operating efficiencies. CMHA Ottawa was using an outdated phone system, which was costly to maintain and difficult to scale. Telecom Metric Inc. helped them leverage their existing, Non-profit Microsoft Licensing to enable Teams Direct Routing as a cost-effective telephony solution. Find out how Telecom Metric tailored a unique proposal for this municipality in order to provide the most secure, flexible, and capable solution.

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